Voice memos recorded on iPhone only play background noise

I recorded 4 voice memos last week, each around 25 minutes. They are very important, and when I play them back, I only hear background noise and no immediate sound. I checked all my settings and everything is normal. How can I recover the sound? Also, please don’t respond to my email on apple file. ****

I no longer have access to the old email.


[Edited by Moderator]

iPhone SE, iOS 13

Posted on Nov 23, 2023 12:09 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2023 3:17 AM

I'm sorry to hear about the trouble with your voice memos. If you're experiencing background noise without any discernible sound in your recordings, there might be a few potential causes and steps you could take to try to recover the audio:


  1. Try using headphones or external speakers to listen to the recordings. Sometimes, the issue might be with the device's built-in speaker.
  2. Attempt to play the voice memos on another device or computer. Sometimes, the problem might be with the playback device rather than the recordings themselves.
  3. If you had previously backed up your device using iTunes or iCloud, there might be a chance to recover these voice memos from a backup.
  4. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  5. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  6. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


Similar questions

1 reply
Question marked as Top-ranking reply

Nov 23, 2023 3:17 AM in response to verickso

I'm sorry to hear about the trouble with your voice memos. If you're experiencing background noise without any discernible sound in your recordings, there might be a few potential causes and steps you could take to try to recover the audio:


  1. Try using headphones or external speakers to listen to the recordings. Sometimes, the issue might be with the device's built-in speaker.
  2. Attempt to play the voice memos on another device or computer. Sometimes, the problem might be with the playback device rather than the recordings themselves.
  3. If you had previously backed up your device using iTunes or iCloud, there might be a chance to recover these voice memos from a backup.
  4. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  5. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  6. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Voice memos recorded on iPhone only play background noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.