Iphone 5s A1453

Click here and follow the instructions. Restoring the iPhone requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.

Carol B: The last paragraph above is the message they're getting.

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Please explain what you mean when you say it is disabled? Is these an error message? If so, what does it say?

If you see a message that says your account has been disabled in the App Store and iTunes Store, --->> contact Apple Support for help.