How do I cancel subscription to Ai Smart Clean Storage Cleaner?

I accepted a free one week subscription but when I went on to the site I realised I could not work out how to use it. It worried me also that some of the language was in Chinese I think.


iPad, iPadOS 15

Posted on Nov 23, 2023 8:11 AM

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Question marked as Top-ranking reply

Posted on Feb 26, 2024 9:36 AM

tlamstewart wrote:

How do I cancel this subscription

As was mentioned above:

If you started the subscription through the App Store, by downloading the App from there, then follow the steps in the support document linked below.

click here ➜ If you want to cancel a subscription from Apple - Apple Support


If, however, you started the subscription on the website, then you will need to cancel it on there. It would not appear on your Apple ID in that case.

5 replies
Question marked as Top-ranking reply

Feb 26, 2024 9:36 AM in response to tlamstewart

tlamstewart wrote:

How do I cancel this subscription

As was mentioned above:

If you started the subscription through the App Store, by downloading the App from there, then follow the steps in the support document linked below.

click here ➜ If you want to cancel a subscription from Apple - Apple Support


If, however, you started the subscription on the website, then you will need to cancel it on there. It would not appear on your Apple ID in that case.

Nov 23, 2023 8:31 AM in response to Tobysocks

If you started the subscription through the App Store, by downloading the App from there, then follow the steps in the support document linked below.

click here ➜ If you want to cancel a subscription from Apple - Apple Support


If, however, you started the subscription on the website, then you will need to cancel it on there. It would not appear on your Apple ID in that case.

Nov 23, 2023 10:14 AM in response to Tobysocks

What "help site"? You mean the app's website or do you mean the Apple Support document I posted above?


If you went to the App's own website, and it did not work, you will need to contact the App developer directly for that.


If you went to the support document I posted above, and then clicked on the blue "Cancel Subscription" button, and it got stuck, try following the steps below the button instead. You may need to force close the Settings App though.

click here ➜ Quit and reopen an app on iPad - Apple Support



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How do I cancel subscription to Ai Smart Clean Storage Cleaner?

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