unlock screen so I can factory reset factory reset
I got my grandmas ipad dont know the passcode and neec to do a factory reset
iPad, iPadOS 15
I got my grandmas ipad dont know the passcode and neec to do a factory reset
iPad, iPadOS 15
The information below may help with the lock screen passcode, but there will still be an issue with the Apple ID and password Activation Lock that you will need assistance with from the previous owner. See: Activation Lock for iPhone and iPad - Apple Support and How to remove Activation Lock - Apple Support
For the Lock Screen passcode:
There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
If that is not an option, you will need to use a computer. See: If you forgot your iPhone passcode - Apple Support
The information below may help with the lock screen passcode, but there will still be an issue with the Apple ID and password Activation Lock that you will need assistance with from the previous owner. See: Activation Lock for iPhone and iPad - Apple Support and How to remove Activation Lock - Apple Support
For the Lock Screen passcode:
There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
If that is not an option, you will need to use a computer. See: If you forgot your iPhone passcode - Apple Support
unlock screen so I can factory reset factory reset