Related Article: Authorize or deauthorize your computer for iTunes Store purchases

Music doesnt play because it was purchased with an old email address

I authorised some music when I had an old email address and even when i authorise this mac with my apple Id and password, somehow those music items dont play. what can I do?

Posted on Nov 23, 2023 2:33 PM

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1 reply

Dec 2, 2023 11:23 AM in response to utshaya

You may need to authorize the computer with the old email address and password. If you change the email address associated with the original Apple ID then you might need to redownload these older items from your purchase history, should they still be available. See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support and check for hidden purchases.


tt2

Music doesnt play because it was purchased with an old email address

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