How do I get my data to work
I can’t get my data to work
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can’t get my data to work
Are you connected to cellular data or are you referring to data while you are connected to wi-fi? If cellular, make sure that cellular data is turned on in settings, and if still does not work, contact your cellular carrier. If wi-fi, is this your network or someone else's? If someone else, check with the network owner. If yours, do you have other devices that you can check to see if wi-fi works on a different device?
Are you connected to cellular data or are you referring to data while you are connected to wi-fi? If cellular, make sure that cellular data is turned on in settings, and if still does not work, contact your cellular carrier. If wi-fi, is this your network or someone else's? If someone else, check with the network owner. If yours, do you have other devices that you can check to see if wi-fi works on a different device?
Wi-Fi data, or cellular data?
What model iPhone?
What iOS version?
Has it worked in the past?
Can you make and receive phone calls?
How do I get my data to work