Macbook Pro 2017 13 Inch - Display Flex Cable Issue (Lines on Screen)

Seems like I'm having the same problem others have described, blue and pink lines on the screen but only at certain angles (sometimes always) - apparently its the same problem as the 2016 models that are part of the repair program. Wondering if anyone has had any luck getting this repaired by Apple and if so how much it cost?

Posted on Nov 23, 2023 8:40 PM

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Nov 24, 2023 7:23 PM in response to ninasainato

ninasainato wrote:

Seems like I'm having the same problem others have described, blue and pink lines on the screen but only at certain angles (sometimes always) - apparently its the same problem as the 2016 models that are part of the repair program. Wondering if anyone has had any luck getting this repaired by Apple and if so how much it cost?


see the details—

The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.


ref: 13-inch MacBook Pro Display Backlight Service Program - Apple Support



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


Local USA—

Store List - Apple Store - Apple


Around the World

Choose your country or region - Apple





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Macbook Pro 2017 13 Inch - Display Flex Cable Issue (Lines on Screen)

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