How to clear Apple ID balance?

Request clear Apple's account's fund


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 16

Posted on Nov 23, 2023 9:45 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2023 12:46 AM

still have balance 0.02S


If you want to clear your Apple Account balance, it is depending on the amount:

1.

👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field ❯Tell us what's happening❮

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 



4 replies
Question marked as Top-ranking reply

Nov 24, 2023 12:46 AM in response to guo112

still have balance 0.02S


If you want to clear your Apple Account balance, it is depending on the amount:

1.

👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field ❯Tell us what's happening❮

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 



Nov 24, 2023 5:38 AM in response to guo112

Hello! Thank you for using Apple Support Communities.


If you want to clear your Apple Account balance, it is NOT depending on the amount. You have two options unless you meet the very special criteria for the second method mentioned in a previous post (which I have never seen anybody say they have successfully use in this situation):


If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support (the same as clicking on "Support" at the bottom left of this page) and they can zero it for you. Better yet, use this direct link Apple provides to take you the people who do the very service you need --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

It might save you some time, and using the general support link will likely just eventually take you here anyway after a bit of hunting.


Alternatively give Apple a call:


Contact Apple for support and service - Apple Support


Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!



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