virus

is my MacBook Air virus infected. Have a notification that there is an infection and need to down load anti virus program.


MacBook Pro 13″, macOS 10.15

Posted on Nov 24, 2023 3:03 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2023 7:19 PM

johann214 Said:

"virus: is my MacBook Air virus infected. Have a notification that there is an infection and need to down load anti virus program."

-------


Is there a Virus on a Mac?:

No. So, here is what to do...


A. Scan your Mac with Malwarebytes for Mac:

Malwarebytes searches for malware(short for (malicious software) and spyware. Those make your Mac act in a mislead manor. So scan with it, and remove what is found from the quarantine. It is created by longtime users of these forums making it the only reliable Security Software for a Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes Uninstaller


B. Remove: Login Items:

See if Safari and/or Chrome are Login Items. If so, remove them as such and then restart the Mac, seeing if it/they no longer load(s) at login.  Go Here: Change Users & Groups Login Items preferences on Mac - Apple Support.


C. Clear your Temporary Internet Files:

Boot into Safe Mode and then Clear your Temporary Internet Files of Safari


D. Single-Out this User:

Create a new administrator user. Log into it, and see if you still get this message. If so, then it is an error with your current user. If not, then it is an error with your entire Mac.


E. Restore you Mac from a Backup:

Did you ever back up your Mac prior to all of this? If so export what need be onto an external drive, and then restore your Mac from the backup. If not, then take this as a learning experience, knowing to always backup your Mac, that way your can have something to restore your Mac from, should anything go wrong from here on out.

4 replies
Question marked as Top-ranking reply

Nov 24, 2023 7:19 PM in response to johann214

johann214 Said:

"virus: is my MacBook Air virus infected. Have a notification that there is an infection and need to down load anti virus program."

-------


Is there a Virus on a Mac?:

No. So, here is what to do...


A. Scan your Mac with Malwarebytes for Mac:

Malwarebytes searches for malware(short for (malicious software) and spyware. Those make your Mac act in a mislead manor. So scan with it, and remove what is found from the quarantine. It is created by longtime users of these forums making it the only reliable Security Software for a Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes Uninstaller


B. Remove: Login Items:

See if Safari and/or Chrome are Login Items. If so, remove them as such and then restart the Mac, seeing if it/they no longer load(s) at login.  Go Here: Change Users & Groups Login Items preferences on Mac - Apple Support.


C. Clear your Temporary Internet Files:

Boot into Safe Mode and then Clear your Temporary Internet Files of Safari


D. Single-Out this User:

Create a new administrator user. Log into it, and see if you still get this message. If so, then it is an error with your current user. If not, then it is an error with your entire Mac.


E. Restore you Mac from a Backup:

Did you ever back up your Mac prior to all of this? If so export what need be onto an external drive, and then restore your Mac from the backup. If not, then take this as a learning experience, knowing to always backup your Mac, that way your can have something to restore your Mac from, should anything go wrong from here on out.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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