“Family has other members” box when trying to join Family Sharing

I am trying to accept an invitation to join a family on family sharing. However, each time I try to join I receive a message box saying “family has other members” and then it does not let me join. I know there are 3 more members in the family including the organiser.

Before I was the organiser of my own family sharing group which I stopped using by removing all the family members. But now I cant join a new family sharing group why What should I do to solve this issue??


[Edited by Moderator]

Posted on Nov 24, 2023 7:28 PM

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Question marked as Top-ranking reply

Posted on Nov 24, 2023 8:38 PM

Did you also disband your now unused Family Sharing group? If not it is still active and you are a member of that group. As you are a member of that group you are prevented from joining another group.


Apple has instructions on how to disband a group in Leave or remove a member from a Family Sharing group on iPhone


Disband a Family Sharing group

When the family organizer turns off Family Sharing, all family members are removed from the group at the same time. When a Family Sharing group is disbanded, all members immediately lose access to the shared content and subscriptions.

Note: If a child is in the Family Sharing group, the organizer must move them to another group or delete their Apple ID before disbanding the group. See the Apple Support article Move a child to another group using Family Sharing.

  1. Go to Settings  > Family > [your name].
  2. Tap Stop Using Family Sharing.



2 replies
Question marked as Top-ranking reply

Nov 24, 2023 8:38 PM in response to umama31

Did you also disband your now unused Family Sharing group? If not it is still active and you are a member of that group. As you are a member of that group you are prevented from joining another group.


Apple has instructions on how to disband a group in Leave or remove a member from a Family Sharing group on iPhone


Disband a Family Sharing group

When the family organizer turns off Family Sharing, all family members are removed from the group at the same time. When a Family Sharing group is disbanded, all members immediately lose access to the shared content and subscriptions.

Note: If a child is in the Family Sharing group, the organizer must move them to another group or delete their Apple ID before disbanding the group. See the Apple Support article Move a child to another group using Family Sharing.

  1. Go to Settings  > Family > [your name].
  2. Tap Stop Using Family Sharing.



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“Family has other members” box when trying to join Family Sharing

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