What if I can't tap on my name in settings?

When on my phone in settings I can't tap on my name to view Apple ID, Subscriptions or anything else. How do I reactivate it so I can? In order to do anything in support it always says to go to settings and tap name but I can't.

iPhone 13 Pro Max, iOS 17

Posted on Nov 25, 2023 7:01 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2023 7:10 AM

You may have Screen Time Restrictions set to ON.

Open Settings ➔ Screen Time ➔ Content & Privacy Restrictions ➔ Account Changes : Set this to ALLOW


Axel F.

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What if I can't tap on my name in settings?

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