apple tv pixilated
I have a sony smart tv, works fine on channels all except apple tv. Trailers work fine but as soon as switch to main program goes pixilated.
MacBook Air 11″, OS X 10.11
I have a sony smart tv, works fine on channels all except apple tv. Trailers work fine but as soon as switch to main program goes pixilated.
MacBook Air 11″, OS X 10.11
Well the next thing is it's possible your Wi-Fi network isn't sending a strong enough signal to the TV for the Apple TV+ app. If you have any of the following at your home, you may be a candidate to consider upgrading your home network:
If any of these items sound like your setup then it may be time to consider upgrading your home network, perhaps a Mesh Network if you have not already done that. If you already have a Mesh network, then please unplug it from power for 2-3 minutes, re-plug in and then restart the TV and test.
In my case, I found about 4-5 years ago my network wasn't strong enough to cover the Apple TV in our family room. at the time it was the only Apple TV in the house. Our house is about 2500 sq. ft. and 1 story however the modem/router were at one end of the house and the Apple TV at the opposite end. We tried a Wi-Fi extender which was a complete waste of time and money. Then we upgraded to a Mesh network and bingo, that solved our problem. We now have about 40 different devices connected to our network (4 AppleTVs, 3 Macs, 2 iPads, about 15 smart plugs, 2 iPads, 2 iPhones, a Nest Thermostat, etc....) and the Mesh network continues to do the job. We occasionally reset it by unplugging it from power probably about 3-4 times a year but that only takes about 5 minutes for the whole enchilada to work normally again.
It could be. You can call AppleCare and talk to them about it too. I'm assuming the TV OS is up-to-date, if it isn't please update it.
Try uninstalling the app from the TV then re-install, login and test. I suspect a corrupt download or install, the re-install should work if my hunch is correct.
thanks, did the re-install ,still the same . Screen sometimes ok sometimes pixilated. Works fine on iphone and mac. Just the sony smart tv.
Signal 60 mps is ok and tv right next to router, all other channels- eg netflix nowtv all fine- but the symptom is low band width?
apple tv pixilated