I bought a apple gift card and the last 2 numbers are missing I only found 14 codes on it instead of 16. Please what can I do?

Please help me

Posted on Nov 25, 2023 9:22 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2023 8:32 PM

Seems there are a few different apple gift cards: To find out which one you have, and what you can do with it

Check what kind of Gift Card you have: What type of gift card do I have? - Apple Support


See whether or not you can redeem the card : How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


How to: Check your gift card balance - Apple Support

or

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


(See the article above for illustrations of which number on the card is the serial number.)

3 replies
Question marked as Top-ranking reply

Nov 25, 2023 8:32 PM in response to Shorgy47

Seems there are a few different apple gift cards: To find out which one you have, and what you can do with it

Check what kind of Gift Card you have: What type of gift card do I have? - Apple Support


See whether or not you can redeem the card : How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


How to: Check your gift card balance - Apple Support

or

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


(See the article above for illustrations of which number on the card is the serial number.)

Mar 20, 2024 11:24 AM in response to Roxiesinner

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

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I bought a apple gift card and the last 2 numbers are missing I only found 14 codes on it instead of 16. Please what can I do?

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