Not able to add new payment. Keeps looping back to how to do, but the add account button not enabled

Trying to update my credit card info on Apple ID. Payment settings will not allow me add new payment. Keeps looping back to ‘how’ to


iPhone 12, iOS 17

Posted on Nov 25, 2023 10:14 AM

Reply
2 replies

Nov 25, 2023 1:07 PM in response to AppsupportDL

You say the button is not enabled:


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



Not able to add new payment. Keeps looping back to how to do, but the add account button not enabled

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