The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I try and install the iOS 17.1.1 update on my iPhone 11 it doesn’t work and comes up with as seen in photo below. Pls help me
It should be a modem Wi-Fi yes.
A hotspot may work, if its not an Apple device, as it can detect that, and may not allow the download.
qwrtzy_7 wrote:
I’m using my mobile data. Does that have to do with it?
Yes, as said, it needs to be connected to Wi-Fi, a cellular / mobile data connection will not work.
You must be connected to Wi-Fi to verify the Update. You seem to only be connected to cellular and with some what weak signal.
Are you connected to the internet, either via wifi or cel data?
Does it have to be modem wifi? Or can it be a hotspot connection?
I’m using my mobile data. Does that have to do with it?
Thank you for the help I will try again and hope it works😊
Installing update on iPhone 11
