Option to change Country/Region not Showing up

waybay112 Said:

"Option to change Country/Region not Showing up: ive never purchased anything on the phone before"

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Thank you for the screenshot.

Successfully Changing the Country/Region:

View your Balance:

What device you've purchased something from makes no difference. It is the amount that is in your Apple Account. So, see how much is in there. If some remains, then five Apple a call. Check your Apple Account Balance - Apple Support

You Need to Zero-Out the Balance:

Purchase something that is more than what is in your account. Or, contact an Apple Rep over-the-phone, requesting assistance, asking that they zero-out the balance, then change your location to where it should be.

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

waybay112 Said:

"Option to change Country/Region not Showing up: When i go to Settings > Media and Purchase > View Account, there is no option labeled Country/Region. How do i see it?"

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Thank you for the screenshot.

Successfully Changing the Country/Region:

You Need to Zero-Out the Balance:

Purchase something that is more than what is in your account. Or, contact an Apple Rep over-the-phone, requesting assistance, asking that they zero-out the balance, then change your location to where it should be.

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

waybay112 Said:

"Option to change Country/Region not Showing up: i checked no amount is in my apple account"

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Successfully Changing the Country/Region:

Give Apple a Call.

Something is not configured as it should. Perhaps this is a used device, and it was never sold properly.

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

waybay112 Said:

"its not used my phone is brand new i never purchased anything on it"

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Give Apple a Call.

Request that the Apple Rep zeros-out the balance.

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)