Connecting to the app store

Hi everyone, i have an iPhone 7 ios 15.8

been having trouble for a long while connecting to the App Store.

i hadnt saved my username and password on my phone or at least it wasn’t in my saved passwords. So i was reluctant to sign out of Apple as a means of curing my app atroe issue.

in my laptop it is saved though.

so o decided to exit apple on my phone and then sign back in after. It wiped all my i cloud data in doing that as a result!

anyway , I signed back into apple on my phone no problem and hey prest I COULD now connect to the App Store! Yay !

but when I attempt to actually have anything off the App Store, it asks me to sign in.

i AM signed in ( surely?) but hey ho ill re sign in then , but when i do it wont recognise my apple username or password and it states this Apple id is not valid or supported , yet i signed back into apple with that same username and password!

so although now i can finally connect with the app store i cant use the app store?


what can i do?


any help is gratefully received.



iPhone 5s, iOS 10

Posted on Nov 26, 2023 7:16 AM

Reply
2 replies

Nov 26, 2023 7:48 PM in response to Bamboozledmike

Have you created a new Apple ID? Bad idea.


An App Store app is forever tied to the Apple ID used to acquire it (paid or free). The Apple ID is encoded into the licensed copy that is downloaded. It is in the copy's DNA. That is the only Apple ID that can redownload or update the app. If you cannot reclaim the old Apple ID, you will need to reacquire the app with your new Apple ID. That means repurchasing paid apps.


M1 Mac mini, macOS 14.1.1;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.1; iPhone 12 Pro, iOS 17.1.1; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2


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Connecting to the app store

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