I don't forget my passcode, but the phone wasn't unlocked after I accessed the passcode, it's seem to be apple attempted to lock my phone. I've back U.S from oversea country since Nov 20 2023. The last tried to change my phone was today at noon time, that I still remember those passcode xxxxxx
iPhone XS Max, iOS 17
Apple has no access to your device, and thus can never lock an iPhone. Only you or someone trying to enter a passcode and getting it wrong can lock it.
I’m assume you don’t mean your Apple ID is locked, but the screen unlock passcode isn’t working.
If your device has iOS 17 and you just changed your passcode you may be able to use a previous passcode→Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support
If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
Apple has no access to your device, and thus can never lock an iPhone. Only you or someone trying to enter a passcode and getting it wrong can lock it.
I’m assume you don’t mean your Apple ID is locked, but the screen unlock passcode isn’t working.
If your device has iOS 17 and you just changed your passcode you may be able to use a previous passcode→Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support
If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
My iPhone XS Max has been locked since this after noon
