The update is not working for me and I have a iPhone XS and it does not show nothing it’s just tells me I can download or update
I
iPhone XS
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I
iPhone XS
jaqueline11 Said:
"The update is not working for me and I have a iPhone XS and it does not show nothing it’s just tells me I can download or update"
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Troubleshooting an iPhone Update:
Why the Error? There is an error connecting to Apple's update servers.
Update Using a Computer and Ethernet:
Try updating via a computer. Go Here: Update your iPhone Using a Computer - User Tip.
Using Ethernet:
If you cannot use Wi-Fi, then use Ethernet. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
jaqueline11 Said:
"The update is not working for me and I have a iPhone XS and it does not show nothing it’s just tells me I can download or update"
-------
Troubleshooting an iPhone Update:
Why the Error? There is an error connecting to Apple's update servers.
Update Using a Computer and Ethernet:
Try updating via a computer. Go Here: Update your iPhone Using a Computer - User Tip.
Using Ethernet:
If you cannot use Wi-Fi, then use Ethernet. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
The update is not working for me and I have a iPhone XS and it does not show nothing it’s just tells me I can download or update