email threads mixing up

I have just updated to Sonoma 14.1.1 and simultaneously was playing around with the Imap settings in Gmail which hosts my email account, in an attempt to get rid of email 'archive' in mac mail. Now the email threads in my folders and inbox are completely mixed up with unrelated threads and email recipients. When I 'reply all' to an email in one thread, it replies to a completely different thread and different recipients. The preview and email shown are also completely different emails/threads. Can anyone help???

MacBook Pro 15″, macOS 12.6

Posted on Nov 26, 2023 5:08 PM

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Nov 27, 2023 5:56 AM in response to roxib10

roxib10 wrote:

I have just updated to Sonoma 14.1.1 and simultaneously was playing around with the Imap settings in Gmail which hosts my email account, in an attempt to get rid of email 'archive' in mac mail.
Now the email threads in my folders and inbox are completely mixed up with unrelated threads and email recipients. When I 'reply all' to an email in one thread, it replies to a completely different thread and different recipients. The preview and email shown are also completely different emails/threads. Can anyone help???



See if there is anything in this thread—


Using Mail in MacOS - Apple Community



For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.

Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss






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email threads mixing up

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