Display not turning on when receiving notifications

Hi. My iphone 15pro max’ display is not turning on when I’m getting notifications. I tried to turn off silent mode, the display is not turning on as well. My settings are just the same with my older iphone which the display turns on when receiving notifications. Also, I tried to restart my iphone 15 but issue is still the same. Scheduled summary is off too. Any suggestions on how to fix this? Thanks!

iPhone 15 Pro Max, iOS 17

Posted on Nov 26, 2023 7:19 PM

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Question marked as Top-ranking reply

Posted on Nov 26, 2023 8:54 PM

I thought so. When you are wearing your watch, you'll get notifications on your watch, NOT your iPhone, unless you are using your iPhone at the time a notification comes in, then it will be delivered to your phone. You get them on one or the other, but NOT both. This is by design, so your devices are working as Apple intended them to work.


Read this from Apple --> Notifications on your Apple Watch - Apple Support


See the top of the support article, which states:


Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both.




4 replies
Question marked as Top-ranking reply

Nov 26, 2023 8:54 PM in response to dannyboy_

I thought so. When you are wearing your watch, you'll get notifications on your watch, NOT your iPhone, unless you are using your iPhone at the time a notification comes in, then it will be delivered to your phone. You get them on one or the other, but NOT both. This is by design, so your devices are working as Apple intended them to work.


Read this from Apple --> Notifications on your Apple Watch - Apple Support


See the top of the support article, which states:


Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both.




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Display not turning on when receiving notifications

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