You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Book purchase can't be included in library on another device with same account

In 2021, I purchased multiple books using my iPhone while signed into my iTunes account. I now need those books on my iPad. They aren't transferring to the iPad even though I'm logged into the same Apple account. The Automatic Downloads/Purchases from Other Devices is turned on for both devices.


We were told that once we purchased books, they would be available "on the cloud" for downloads at any time which was a way to save storage. But now it looks like those books are no longer "on the cloud" or in the Apple bookstore but I read here that book purchases didn't expire. When purchased books are no longer available, does Apple provide refunds? If so, how do we get the refunds?

iPad, iPadOS 14

Posted on Nov 26, 2023 9:15 PM

Reply
3 replies

Nov 29, 2023 9:41 PM in response to muguy

Here's the bottom line. Contrary to my prior beliefs, book purchases are not "forever". I bought the book 2 years ago. Since then, the book has been removed from the bookstore. My iPad broke and because the book is no longer in the bookstore, I can't download it to the replacement iPad. There is a paragraph in the Terms and Conditions that covers this case and basically tells us that we're out of luck.

If you buy a book on Monday and the book is removed from the Apple bookstore on Tuesday, then you'll only be able to use the book on whatever device you downloaded it to on Monday. No family sharing. No multiple devices. No compensation.

For you Southpark fans, we're calling it a "human centipede" clause.

Lesson learned: Don't believe the hype about electronic media. Buy physical media.

Book purchase can't be included in library on another device with same account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.