Hello,
I am facing persistent issues resetting my iCloud password. After multiple attempts, I have been given waiting times repeatedly. Could you please provide live support or direct me to the appropriate channel for prompt assistance?
iPhone 11
Reset Apple ID password using find my iPhone .
On your iPhone device , click on home scroll to the next page > click on extras > you will find find my iPhone click on it , enter your Apple ID only , click on forgot Apple ID or password , click on next.
Reset options - choose how would you like to reset your password ( a )
Click on reset through mail and click on ok .
Then open your rescue mail with web browser ( server account ) , open mail > click on reset password > two fields will be shown .
( a ) new password …..
( b ) verify password ….
Enter the credentials , and click on reset password , the password is changed .
If you click on - answer security questions - click on the right arrow .
Date of birth , verify your date of birth to continue > fill up the credentials > click on next and same pop up window will appear .
New password ….
Verify password ….
Fill up the credentials and click on reset password , the password is changed .
Either the mail address or password that you are trying to sign in is incorrect as there might be typing mistakes in both , enter the mail address and password correctly , sometimes if incorrect credentials are entered incorrectly multiple times server assumes some one is tricking and using phishy attempts .
Server doesn't know who is using the Mac , it assumes and locks the account see the complete details in the article If your Apple ID is locked or disabled - Apple Support
The second reason if Apple ID account doesn't exist on the iCloud and it is erased from the server How to delete your Apple ID account - Apple Support
And that can be verified using this link https://iforgot.apple.com/appleid#!§ion=appleid
Enter the correct credentials if the account exists a green check mark will always appear the account is verified .
Note : if you don't remember Apple ID and its password , and iPhone is in your possession better change the account to 2FA see the articles Two-factor authentication for Apple ID - Apple Support
Get a verification code and sign in with two-factor authentication - Apple Support
The secondary authentication can be only be opened with the help of apple support advisors Contact Apple for support and service - Apple Support
( a ) If you lose answers for Apple ID provide credit card details that was added in the account .
( b ) if you have lost Apple ID password provide invoice copy of Mac to apple support advisors .
( c ) Contact apple support , they will send a link on mail account , click on link after 24 hours to reset apple id password , however the link is valid for additional 3 hours .
( d ) Support pin is used by apple support advisors to verify the account when you know apple id password Generate a temporary Support PIN - Apple Support
Reset Apple ID password using find my iPhone .
On your iPhone device , click on home scroll to the next page > click on extras > you will find find my iPhone click on it , enter your Apple ID only , click on forgot Apple ID or password , click on next.
Reset options - choose how would you like to reset your password ( a )
Click on reset through mail and click on ok .
Then open your rescue mail with web browser ( server account ) , open mail > click on reset password > two fields will be shown .
( a ) new password …..
( b ) verify password ….
Enter the credentials , and click on reset password , the password is changed .
If you click on - answer security questions - click on the right arrow .
Date of birth , verify your date of birth to continue > fill up the credentials > click on next and same pop up window will appear .
New password ….
Verify password ….
Fill up the credentials and click on reset password , the password is changed .
Either the mail address or password that you are trying to sign in is incorrect as there might be typing mistakes in both , enter the mail address and password correctly , sometimes if incorrect credentials are entered incorrectly multiple times server assumes some one is tricking and using phishy attempts .
Server doesn't know who is using the Mac , it assumes and locks the account see the complete details in the article If your Apple ID is locked or disabled - Apple Support
The second reason if Apple ID account doesn't exist on the iCloud and it is erased from the server How to delete your Apple ID account - Apple Support
And that can be verified using this link https://iforgot.apple.com/appleid#!§ion=appleid
Enter the correct credentials if the account exists a green check mark will always appear the account is verified .
Note : if you don't remember Apple ID and its password , and iPhone is in your possession better change the account to 2FA see the articles Two-factor authentication for Apple ID - Apple Support
Get a verification code and sign in with two-factor authentication - Apple Support
The secondary authentication can be only be opened with the help of apple support advisors Contact Apple for support and service - Apple Support
( a ) If you lose answers for Apple ID provide credit card details that was added in the account .
( b ) if you have lost Apple ID password provide invoice copy of Mac to apple support advisors .
( c ) Contact apple support , they will send a link on mail account , click on link after 24 hours to reset apple id password , however the link is valid for additional 3 hours .
( d ) Support pin is used by apple support advisors to verify the account when you know apple id password Generate a temporary Support PIN - Apple Support
iCloud Password Reset Issue
