Can you resubmit my AppleCare payment?

Can you resubmit my payment? It’s saying that something went wrong with my payment but all my card information is correct



[Edited by Moderator]

iPhone 11

Posted on Nov 26, 2023 11:29 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2023 12:26 AM

Did you get an email or text message about that?

Or was this message directly shown on your device, as you tried to make a payment?


If you tried to make a payment just before the message has been shown on your device, you should contact the official Apple Billing Support about that, only they can access your personal data and settings.

You can use this link as a start:

Apple Billing Support


Or give them a call by selecting the then number for your region from this Apple page:

Contact Apple for support and service - Apple Support


In case you received an email or text message about that, did you check if it has been legit?

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


2 replies
Question marked as Top-ranking reply

Nov 27, 2023 12:26 AM in response to Jleigh425

Did you get an email or text message about that?

Or was this message directly shown on your device, as you tried to make a payment?


If you tried to make a payment just before the message has been shown on your device, you should contact the official Apple Billing Support about that, only they can access your personal data and settings.

You can use this link as a start:

Apple Billing Support


Or give them a call by selecting the then number for your region from this Apple page:

Contact Apple for support and service - Apple Support


In case you received an email or text message about that, did you check if it has been legit?

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


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Can you resubmit my AppleCare payment?

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