My istore cannot open it keeps on telling me that my phone is not connected to any internet connection even if WiFi connection is available

My phone cannot open other features it keeps on saying not connected to any internet connection and even if there is internet connection

iPhone 13 Pro Max

Posted on Nov 27, 2023 12:53 AM

Reply
1 reply

Nov 27, 2023 4:00 PM in response to Sir-Odin

Re: My istore cannot open it keeps on telling me that my phone is not connected to any internet connection even if WiFi connection is available


Apple Support's online article (link below):

If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support

says you may need to:

Update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS.


Else: If your iPhone already has the latest iOS 17 version installed already:

Try restarting your iPhone (deletes temporary files, re-establishes connections, often restores order) :

How to Restart your iPhone - Apple Support


Trouble-shooting if needed:

Seems you are connected to wifi ok, but not necessarily to the Internet.

(You could open and use the Safari app to check whether or not you can access the internet.)


You might need to check iPhone settings or Router/Modem Settings.

If it is the Router/ Modem not connecting you might need to contact your provider

(For connecting over cellular ... the provider who provided your SIM card)

Apple support have an article online that may help.

How to: Connect iPhone to the internet - Apple Support

My istore cannot open it keeps on telling me that my phone is not connected to any internet connection even if WiFi connection is available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.