Hi, csiv5bisyc.
I would like to tell you that you can still use iTunes or Finder to unlock it even though you don't remember the password, when you put your iPhone in recovery mode, the iTunes or Finder is still able to recognize it, this is what recovery mode design for, and you do need to know, whatever method you use, you will lose data if you don't know the screen password.
Here's how to do it with or without the computer.
If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support
If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support
Method 1: Using iTunes to Restore your iPhone (With Computer)
- Connect Your iPhone to Your Computer:
- Use a USB cable to connect your iPhone to the computer that has iTunes or Finder installed.
- Enter Recovery Mode:
- For iPhone 8 or later: Quickly press and release the Volume Up button, then the Volume Down button. Press and hold the Side button until the recovery mode screen appears.
- For iPhone 7 and 7 Plus: Press and hold the Volume Down button and the Sleep/Wake button simultaneously until the recovery mode screen appears.
- For iPhone 6s and earlier: Press and hold the Home button and the Sleep/Wake button simultaneously until the recovery mode screen appears.
- Restore Your iPhone:
- Open iTunes on your computer.
- A prompt will appear asking whether you want to Restore or Update your iPhone. Choose “Restore”.
- iTunes will download the latest iOS software and begin restoring your device. This process will erase your data, including the password.
After the restore process is done, your iPhone will be on the "hello screen." If you have logged into Apple ID on your iPhone before, you will be on the "locked to owner" screen, and use your Apple ID to remove it.
Method 2: Use iCloud and Find My iPhone (Without Computer)
If you have Find My iPhone enabled on your device, you can use iCloud to erase your iPhone, which will remove the password.
- Go to iCloud.com: On another device (like a friend's phone or a tablet), open a browser and go to iCloud.com.
- Sign in: Log in with your Apple ID and password.
- Select Find iPhone: Click on "Find iPhone".
- Choose your device: Select your iPhone from the list of devices.
- Erase iPhone: Click on "Erase iPhone" to delete all data and settings, including the password.
Method 3: Use the Find My App (Without Computer)
If you have another Apple device (like an iPad or another iPhone), you can use the Find My app to erase your locked iPhone. If you don't, you can borrow your friends or family's Apple device.
- Open the Find My app: On another Apple device, open the Find My app.
- Select your iPhone: Tap on "Devices" and select the locked iPhone.
- Erase the device: Scroll down and tap "Erase This Device".
After the process, both method 2 and method 3 will lead you to the "hello screen" or the "locked to owner" screen.
See if above method can solve your problem, if you need more help, feel free to ask. If you need more help, you can check out more article about this in Apple support or google it, they might help.
If you forgot your Apple ID password - Apple Support
Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support
[Edited by Moderator]