Related Article: How to reset your AirPods and AirPods Pro

We bought a new case for my wife at an Apple Store in the US. We live in Germany. No matter what I do, the old AirPods will not work with the new case. I hold the button for 15 seconds and the case beeps and continues to blink amber. What's wrong?

We bought a new case for my wife at an Apple Store in the US. We live in Germany. No matter what I do, the old AirPods will not work with the new case. I hold the button for 15 seconds and the case beeps and continues to blink amber. What's wrong?

MacBook Air 13″, macOS 11.7

Posted on Nov 27, 2023 9:16 AM

Reply
1 reply

We bought a new case for my wife at an Apple Store in the US. We live in Germany. No matter what I do, the old AirPods will not work with the new case. I hold the button for 15 seconds and the case beeps and continues to blink amber. What's wrong?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.