Recovering deleted photos

My daughter had a iPhone 13 and just upgraded to a iPhone 15 and she lost 14,000 pictures , can they be recovered

iPhone 15, iOS 17

Posted on Nov 27, 2023 4:05 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2023 4:16 PM

If you're missing photos or videos in the Photos app on a mobile device, read this support article --> If you're missing photos or videos in the Photos app - Apple Support

Things to do:

- Check your Recently Deleted folder - Go to Photos > Albums, and tap Recently Deleted in the Utilities section.

- Make sure that iCloud Photos is turned on

- Sign in with the same Apple ID

- Unhide your photos


From: If you're missing photos or videos in the Photos app - Apple Support

Check your Recently Deleted album

Go to Photos > Albums, and tap Recently Deleted in the Utilities section.


On your iPhone or iPad

1. In iOS 16, iPadOS 16.1, or later, use Face ID or Touch ID to unlock your Recently Deleted album.

2. Tap a photo or video, then tap Recover. To recover multiple photos, tap Select, select your photos or videos, then tap Recover.

3. Confirm that you want to recover the photos or videos.


Anything in your Recently Deleted album stays there for 30 days. After 30 days, it's permanently deleted and you can't get it back.


1 reply
Question marked as Top-ranking reply

Nov 27, 2023 4:16 PM in response to Ajewell1

If you're missing photos or videos in the Photos app on a mobile device, read this support article --> If you're missing photos or videos in the Photos app - Apple Support

Things to do:

- Check your Recently Deleted folder - Go to Photos > Albums, and tap Recently Deleted in the Utilities section.

- Make sure that iCloud Photos is turned on

- Sign in with the same Apple ID

- Unhide your photos


From: If you're missing photos or videos in the Photos app - Apple Support

Check your Recently Deleted album

Go to Photos > Albums, and tap Recently Deleted in the Utilities section.


On your iPhone or iPad

1. In iOS 16, iPadOS 16.1, or later, use Face ID or Touch ID to unlock your Recently Deleted album.

2. Tap a photo or video, then tap Recover. To recover multiple photos, tap Select, select your photos or videos, then tap Recover.

3. Confirm that you want to recover the photos or videos.


Anything in your Recently Deleted album stays there for 30 days. After 30 days, it's permanently deleted and you can't get it back.


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Recovering deleted photos

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