I have been charged $19.99 three times from STARAPPs. I have no idea what that is . I never authorized any of those charges to my account. I even looked up all of my subscriptions and it wasnt there. So I’m getting charged for an app I never subscribed to. I never authorized those charges & I want a refund for all three of the $19.99 charges. Also I want to know where these charges are coming from so I a can cancel whatever I’m signed up for.
iPhone 14, iOS 17
If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.
If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).
Regards
Giulio
If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.
If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).
Regards
Giulio
Hey there,
You can cancel subscription, request refund, see your purchase history, by this link:Subscriptions and Billing - Official Apple Support
If you see 'apple.com/bill' on your billing statement, check this article: If you see 'apple.com/bill' on your billing statement - Apple Support
All The Best!
Thank you!
Unauthorized charges
