I cannot send/receive messages on my iPad. Nor will it let me sign in…or out.

This seemed to happen when I put my update into my iPhone. FaceTime is doing the same thing.

Windows, Windows 6

Posted on Nov 28, 2023 7:18 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2023 3:08 PM

Re: iPad messages: "Nor will it let me sign in…or out"


Wondering if you are getting an error message that may help,

or if you have tried turning messages "off" and back "on" again.


Restarting your device can sometimes help restore order if something is not working:

How to: Restart your iPad - Apple Support

_________________________________

Re: "FaceTime is doing the same thing".

    1. Open Settings.
    2. Tap FaceTime, then tap Use your Apple ID for FaceTime.
    3. Sign in with your Apple ID.


For more info. see: Use FaceTime with your iPhone or iPad - Apple Support

______________________________________

If either app still doesn't sign in successfully, try these solutions in Apple Support's article for Mac and iPad.:

See what to do: If you can't turn on or sign in to Messages and FaceTime when you try on your Mac or iPad

_________________________________________

Re: "I cannot send/receive messages on my iPad."


Apple support have another article online that may help:

You can choose which issue you are experiencing and follow the steps.

(Eg: You can scroll to: "If you receive messages on one device but not the other")

See: If you can't send or receive messages on your iPhone or iPad - Apple Support

______________________

More info. / support / contact options etc. (online chat / phone / email etc.)

Messages Support website: Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

FaceTime support website: FaceTime - Official Apple Support

1 reply
Question marked as Top-ranking reply

Nov 28, 2023 3:08 PM in response to powerage1

Re: iPad messages: "Nor will it let me sign in…or out"


Wondering if you are getting an error message that may help,

or if you have tried turning messages "off" and back "on" again.


Restarting your device can sometimes help restore order if something is not working:

How to: Restart your iPad - Apple Support

_________________________________

Re: "FaceTime is doing the same thing".

    1. Open Settings.
    2. Tap FaceTime, then tap Use your Apple ID for FaceTime.
    3. Sign in with your Apple ID.


For more info. see: Use FaceTime with your iPhone or iPad - Apple Support

______________________________________

If either app still doesn't sign in successfully, try these solutions in Apple Support's article for Mac and iPad.:

See what to do: If you can't turn on or sign in to Messages and FaceTime when you try on your Mac or iPad

_________________________________________

Re: "I cannot send/receive messages on my iPad."


Apple support have another article online that may help:

You can choose which issue you are experiencing and follow the steps.

(Eg: You can scroll to: "If you receive messages on one device but not the other")

See: If you can't send or receive messages on your iPhone or iPad - Apple Support

______________________

More info. / support / contact options etc. (online chat / phone / email etc.)

Messages Support website: Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

FaceTime support website: FaceTime - Official Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot send/receive messages on my iPad. Nor will it let me sign in…or out.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.