How can I run diagnostics on iPhone X?

I have an appointment to replace the battery on my iPhone. Apple wants me to run diagnostics. How can I run diagnostics on iPhone X?

iPhone X

Posted on Nov 28, 2023 6:51 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2023 7:01 PM

On your iPhone......


Tap Settings > Battery > Battery Health & Charging > Maximum Capacity


If the Maximum Capacity is less than 80%, the battery needs to be replaced.


Diagnostics & Self Service is available on newer phones.....iPhone 12 and up if I remember correctly.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I run diagnostics on iPhone X?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.