Apple Delivery Takes too long

Has anyone ordered last October 2023 ? My order not yet delivered . It still on hold on the customs . No live updates from apple . I already contacted DHL but no updates when it will be delivered . Anyone with the same issue?

Posted on Nov 30, 2023 6:12 AM

Reply
1 reply

Nov 30, 2023 7:03 AM in response to mmaa00

You said it is on hold with customs? From where did you purchase that Apple Device? Apple and its authorized retailers will not ship an iPhone internationally. Please provide more information so we may try to help:

  • What is in that shipment? An iPhone? iPad? Mac?
  • From where did you purchase it?
  • In which country are you expecting delivery?
  • In what country was the purchase made?


We may be able to point you in the right direction for assistance. But if your device is being held up in Customs, there is nothing that we (apple users in this community forum) or Apple can do about that.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Delivery Takes too long

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