I remember I added an Apple Card on my phone for $25 and this card reflected on my Apple Store that the amount was available in my Apple account but unexpectedly I just found out my account was disabled immediately and I have never received any update on how to get it right back because I really need to get into my account thank you
[Re-Titled by Moderator]
iPhone XS Max, iOS 16
Hello,
I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:
● If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
You can also use the general support link at Official Apple Support provided in an earlier post but I presume the group at Apple which writes the support articles has a very good reason for providing the special link in its article. Starting at the general support pages will likely end up at the same place and I'm just trying to save you a couple of minutes by providing the direct link that one team at Apple officially recommends for requesting this.
● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. For additional assistance from Apple Security, read: Contact Apple for support and service - Apple Support
Hello,
I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:
● If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
You can also use the general support link at Official Apple Support provided in an earlier post but I presume the group at Apple which writes the support articles has a very good reason for providing the special link in its article. Starting at the general support pages will likely end up at the same place and I'm just trying to save you a couple of minutes by providing the direct link that one team at Apple officially recommends for requesting this.
● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. For additional assistance from Apple Security, read: Contact Apple for support and service - Apple Support
If your account is disabled in the App Store and iTunes there is something going on with your account which you couldn't fix on your end.
As this is an apple users forum and apple is not actively participating here, we cannot help you. Please Contact - Official Apple Support for further support on your issue
My Apple ID is disabled, what can I do?
