how to get Mail to follow the rule and delete junk mail
Running Apple Mail on Mojave 14.6 in a 2013 Air (can't update without buying a new computer and besides this one is incredibly reliable, flawless).
For the first time in decades of emailing, I'm getting dozens of junk mails a day, almost all labeled Geek Squad, Norton or McAfee (these are all fake) with fake invoices for $400 (that seems to be a favorite figure).
I have rules telling Mail to delete any mail coming from sources using those names, but instead Mail puts them in Junk Mail, so I have to do it myself, meaning I have to click on at least one in the list to be able to select all and delete them -- and each time I click on one I worry (probably needlessly) that it'll infect me.
I end up doing this many times a day -- I guess I could just do it before I go to bed or something, but I really don't like it there at all and want Mail to follow my rules.
Why won't Mail do what I tell it to and how can I make that happen? I get the risk of deleting non-junk mail, but my real email is pretty limited in senders and recipients and I don't want Mail to be second-guessing me here.
- Under "When junk mail arrives" I checked "Perform custom actions" -- and the custom action is "Delete message".
- I checked all the choices under the "Exempt" category (sender in contacts, previous recipients, using my full name) and none of the junk mails fit those exemptions.
- "Trust junk mail headers" is unchecked.
- "Filter junk mail before applying my rules" is checked.
- In making the rules, I've used the names since these seem to never change -- always Geek Squad, McAfee and Norton. I gave up using addresses since those are always different even a little bit.
I've seen similar questions and none seem to have answers that work, so I wonder if I've missed anything. Many thanks! (Why doesn't Topics include Mail under Applications and Services?)
MacBook Air 13″, macOS 10.14