Cannot comply to terms & conditions

Hi, my iphone doesn’t sync photos anymore. In the photos app on the bottom it says: “To use iCloud on this iPhone, you must accept the new terms and conditions.” And it has a link to settings. When I click that, it just takes me to my settings but there’s no pop up or anything. When I try to trigger the promot by going to iCloud in my settings or online, nothing happens.


fyi: I have an icloud+ subscription and I have family sharing on.


when I go to my apple ID page in settings the iCloud button is grey: I cannot click it. This also goes for my find my button. It also says that family information is not available.


what to do?

iPhone 12, iOS 17

Posted on Nov 30, 2023 12:12 PM

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Cannot comply to terms & conditions

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