You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Malware bytes and Clean my Mac

How do I remove these from my computer?


MacBook Pro 13″, macOS 10.14

Posted on Nov 30, 2023 2:27 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2023 2:42 PM

Follow theses instructions: How to uninstall CleanMyMac 


However, it can leave behind additional files which should be removed. You can check to see if you've removed all of the supporting files by downloading and running the shareware app Find Any File to search for any files with the application's or the developer's name in the file name.  For the CMM software you'd do the following search(es): 


1 - Name contains cleanmymac

2 - Names contains macpaw


Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.  


If you get warnings that the file can't be deleted because it is in use or used by another app boot into Safe Mode according to How to use safe mode on your Mac and delete from there.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


For what it's worth Malwarebytes is a good app to have. All you need is the free version to run when you think you may have contracted adware or malware. You don't need it to run continuously in the background.


4 replies
Question marked as Top-ranking reply

Nov 30, 2023 2:42 PM in response to Kurt Lang

Follow theses instructions: How to uninstall CleanMyMac 


However, it can leave behind additional files which should be removed. You can check to see if you've removed all of the supporting files by downloading and running the shareware app Find Any File to search for any files with the application's or the developer's name in the file name.  For the CMM software you'd do the following search(es): 


1 - Name contains cleanmymac

2 - Names contains macpaw


Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.  


If you get warnings that the file can't be deleted because it is in use or used by another app boot into Safe Mode according to How to use safe mode on your Mac and delete from there.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


For what it's worth Malwarebytes is a good app to have. All you need is the free version to run when you think you may have contracted adware or malware. You don't need it to run continuously in the background.


Malware bytes and Clean my Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.