During setup iPad froze

Setting up New 10” iPad and it has been spinning on the song in to iCloud screen for 18 hours

Posted on Dec 1, 2023 9:35 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2023 9:58 AM

Something has stalled. A forced-restart is perhaps the best way forward - and may clear the issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.





3 replies
Question marked as Top-ranking reply

Dec 1, 2023 9:58 AM in response to renee402

Something has stalled. A forced-restart is perhaps the best way forward - and may clear the issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.





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During setup iPad froze

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