Mac Studio and problem with Corsair HS80

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Maciejjo1980 Author

Level 1

8 points

Mac Studio and problem with Corsair HS80

https://youtu.be/PY2p9NWtAuII have a problem. I bought Corsair HS80 headphones. After connecting them to my MAC Studio M2, they worked, but after a while, they stopped working. When I entered the system settings, these headphones appear and disappear in the "sound" tab. Resetting the computer didn't help. Turning on the computer in safe mode did not help. Changing the USB port did not help. Connecting via cable doesn't work either!

I will add that I also used these headphones on a Windows PC. I also checked on Linux. Everything works great there, so the headphones are functional. So the problem is in the MAC? How to fix it? What can I do?

Mac Studio, macOS 14.1

Posted on Dec 1, 2023 9:58 AM

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Answer 1

Maciejjo1980 Author

Level 1

8 points

Dec 1, 2023 11:06 AM in response to BDAqua

Before I do it. Does this make sense? These headphones do not connect via Bluetooth. They have their own USB transmitter that plugs into the USB port and the headphones connect to it.

I guess it's a USB problem?

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Answer 2

Dec 1, 2023 1:31 PM in response to Maciejjo1980

wait, you added ANOTHER USB/Bluetooth transmitter into what is usually a very crowded space, the 2.4 GHz Wi-Fi band used for Bluetooth and low-band Wi-FI?

¿How can you NOT have problems, unless you live "in the woods" far away from all other Routers?

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Answer 3

Maciejjo1980 Author

Level 1

8 points

Dec 2, 2023 1:53 AM in response to Grant Bennet-Alder

Wait, are you telling me that I can't connect these headphones to MAC because they use WiFi and there's too much of it here? Well, now I turned off wifi and bluetooth on the mac. I connected the keyboard and mouse via USB to the hub and the effect is the same. Headphones switch on and switch off. In my opinion, the problem is the USB port and some error in communication with the headphones. Since on another computer with Windows and Linux everything works fine.

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Answer 4

Maciejjo1980 Author

Level 1

8 points

Dec 2, 2023 9:22 AM in response to den.thed

It's really strange what's happening with these headphones and this computer. I connected the headphones directly via a USB cable and the effect is the same. It shows the required current of 150mA and also disconnects.

I wanted to reinstall the iCUE application (for Corsair devices), but an error occurred during installation and the logs showed the following:

2023-12-02 17:46:25.790 I cue.mod.hid: Removed: DeviceInstance{Path: "IOService:/AppleARMPE/arm-io/AppleT602xIO/apcie@80000000/AppleT6020PCIe/pci-bridge3@3/IOPP/pcie-xhci@0/AppleEmbeddedUSBXHCIASMedia3142@08000000/AppleUSB20XHCIPort@08300000/USB2 Hub@08300000/AppleUSB20InternalHub@08300000/AppleUSB20HubPort@08330000/CORSAIR HS80 RGB Wireless Gaming Receiver@08330000/IOUSBHostInterface@4/AppleUserUSBHostHIDDevice", InstanceId: "0", ParentInstanceId: "137560064/6940/2667/1786d737000700da"}
2023-12-02 17:46:25.790 I cue.mod.hid: Removed: DeviceInstance{Path: "IOService:/AppleARMPE/arm-io/AppleT602xIO/apcie@80000000/AppleT6020PCIe/pci-bridge3@3/IOPP/pcie-xhci@0/AppleEmbeddedUSBXHCIASMedia3142@08000000/AppleUSB20XHCIPort@08300000/USB2 Hub@08300000/AppleUSB20InternalHub@08300000/AppleUSB20HubPort@08330000/CORSAIR HS80 RGB Wireless Gaming Receiver@08330000/IOUSBHostInterface@4/AppleUserUSBHostHIDDevice", InstanceId: "1", ParentInstanceId: "137560064/6940/2667/1786d737000700da"}
2023-12-02 17:46:25.790 I cue.mod.hid: Removed: DeviceInstance{Path: "IOService:/AppleARMPE/arm-io/AppleT602xIO/apcie@80000000/AppleT6020PCIe/pci-bridge3@3/IOPP/pcie-xhci@0/AppleEmbeddedUSBXHCIASMedia3142@08000000/AppleUSB20XHCIPort@08300000/USB2 Hub@08300000/AppleUSB20InternalHub@08300000/AppleUSB20HubPort@08330000/CORSAIR HS80 RGB Wireless Gaming Receiver@08330000/IOUSBHostInterface@3/AppleUserUSBHostHIDDevice", InstanceId: "0", ParentInstanceId: "137560064/6940/2667/1786d737000700da"}
2023-12-02 17:46:25.791 I cue.mod.hid: Removed: DeviceInstance{Path: "IOService:/AppleARMPE/arm-io/AppleT602xIO/apcie@80000000/AppleT6020PCIe/pci-bridge3@3/IOPP/pcie-xhci@0/AppleEmbeddedUSBXHCIASMedia3142@08000000/AppleUSB20XHCIPort@08300000/USB2 Hub@08300000/AppleUSB20InternalHub@08300000/AppleUSB20HubPort@08330000/CORSAIR HS80 RGB Wireless Gaming Receiver@08330000/IOUSBHostInterface@3/AppleUserUSBHostHIDDevice", InstanceId: "1", ParentInstanceId: "137560064/6940/2667/1786d737000700da"}
2023-12-02 17:46:25.791 I cue.mod.hid: Removed: DeviceInstance{Path: "IOService:/AppleARMPE/arm-io/AppleT602xIO/apcie@80000000/AppleT6020PCIe/pci-bridge3@3/IOPP/pcie-xhci@0/AppleEmbeddedUSBXHCIASMedia3142@08000000/AppleUSB20XHCIPort@08300000/USB2 Hub@08300000/AppleUSB20InternalHub@08300000/AppleUSB20HubPort@08330000/CORSAIR HS80 RGB Wireless Gaming Receiver@08330000/IOUSBHostInterface@3/AppleUserUSBHostHIDDevice", InstanceId: "2", ParentInstanceId: "137560064/6940/2667/1786d737000700da"}
2023-12-02 17:46:25.791 I cue.mod.hid: Removed: DeviceInstance{Path: "IOService:/AppleARMPE/arm-io/AppleT602xIO/apcie@80000000/AppleT6020PCIe/pci-bridge3@3/IOPP/pcie-xhci@0/AppleEmbeddedUSBXHCIASMedia3142@08000000/AppleUSB20XHCIPort@08300000/USB2 Hub@08300000/AppleUSB20InternalHub@08300000/AppleUSB20HubPort@08330000/CORSAIR HS80 RGB Wireless Gaming Receiver@08330000/IOUSBHostInterface@3/AppleUserUSBHostHIDDevice", InstanceId: "3", ParentInstanceId: "137560064/6940/2667/1786d737000700da"}
2023-12-02 17:46:25.791 I cue.mod.hid: Removed: DeviceInstance{Path: "IOService:/AppleARMPE/arm-io/AppleT602xIO/apcie@80000000/AppleT6020PCIe/pci-bridge3@3/IOPP/pcie-xhci@0/AppleEmbeddedUSBXHCIASMedia3142@08000000/AppleUSB20XHCIPort@08300000/USB2 Hub@08300000/AppleUSB20InternalHub@08300000/AppleUSB20HubPort@08330000/CORSAIR HS80 RGB Wireless Gaming Receiver@08330000/IOUSBHostInterface@3/AppleUserUSBHostHIDDevice", InstanceId: "4", ParentInstanceId: "137560064/6940/2667/1786d737000700da"}

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Answer 5

Maciejjo1980 Author

Level 1

8 points

Dec 3, 2023 2:00 AM in response to MaxMB0

MaxMB0 wrote:

Within the System Information app, Hardware>USB; does it appear there when it disappears from the audio settings? Does it also disappear fromthe Apple MIDI setup app?

Yes, in the Apple midi app the headphones appear and disappear. Watch the video:

https://youtu.be/Dcw60_m89t0

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Answer 6

Maciejjo1980 Author

Level 1

8 points

Dec 26, 2023 7:45 AM in response to trusty17

Hi. Unfortunately, I gave up. My headphones don't work on my Mac. I use other headphones and I only use Corsair ones on PC. Mac studio is my first and last Apple computer. Completely hopeless system and equipment. Not worth the price!

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