Maciejjo1980 Author

Level 1

8 points

Mac Studio and problem with Corsair HS80

https://youtu.be/PY2p9NWtAuII have a problem. I bought Corsair HS80 headphones. After connecting them to my MAC Studio M2, they worked, but after a while, they stopped working. When I entered the system settings, these headphones appear and disappear in the "sound" tab. Resetting the computer didn't help. Turning on the computer in safe mode did not help. Changing the USB port did not help. Connecting via cable doesn't work either!

I will add that I also used these headphones on a Windows PC. I also checked on Linux. Everything works great there, so the headphones are functional. So the problem is in the MAC? How to fix it? What can I do?

Mac Studio, macOS 14.1

Posted on Dec 1, 2023 9:58 AM

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aaulicino

Level 1

9 points

Posted on Mar 12, 2024 4:48 AM

Thank you for the reply! I did some fiddling around and I managed to make mine work! Haven't had any disconnecting yet.

It seems that ICue was the problem in my case.

I did the following:

Uninstall ICue
Install ICue
Never Open ICue so it never downloads the HS80 drivers/files.

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31 replies

Maciejjo1980 Author

Level 1

8 points

Dec 1, 2023 11:06 AM in response to BDAqua

Before I do it. Does this make sense? These headphones do not connect via Bluetooth. They have their own USB transmitter that plugs into the USB port and the headphones connect to it.

I guess it's a USB problem?

Dec 1, 2023 1:31 PM in response to Maciejjo1980

wait, you added ANOTHER USB/Bluetooth transmitter into what is usually a very crowded space, the 2.4 GHz Wi-Fi band used for Bluetooth and low-band Wi-FI?

¿How can you NOT have problems, unless you live "in the woods" far away from all other Routers?

Maciejjo1980 Author

Level 1

8 points

Dec 2, 2023 1:53 AM in response to Grant Bennet-Alder

Wait, are you telling me that I can't connect these headphones to MAC because they use WiFi and there's too much of it here? Well, now I turned off wifi and bluetooth on the mac. I connected the keyboard and mouse via USB to the hub and the effect is the same. Headphones switch on and switch off. In my opinion, the problem is the USB port and some error in communication with the headphones. Since on another computer with Windows and Linux everything works fine.

Maciejjo1980 Author

Level 1

8 points

Dec 3, 2023 2:00 AM in response to MaxMB0

MaxMB0 wrote:

Within the System Information app, Hardware>USB; does it appear there when it disappears from the audio settings? Does it also disappear fromthe Apple MIDI setup app?

Yes, in the Apple midi app the headphones appear and disappear. Watch the video:

https://youtu.be/Dcw60_m89t0

trusty17

Level 1

9 points

Dec 26, 2023 6:19 AM in response to Maciejjo1980

Hello, I have the same problem with my macbook m2, it connects and disconnects all the time, I have tried several usbC-USBA adapters and nothing. So I thought that these headphones are only compatible via bluetooth. I have sent an email to Corsair support to ask what is happening and if my theory is correct. I will update you later when I get clear answers.

Cheers!

Maciejjo1980 Author

Level 1

8 points

Dec 26, 2023 7:45 AM in response to trusty17

Hi. Unfortunately, I gave up. My headphones don't work on my Mac. I use other headphones and I only use Corsair ones on PC. Mac studio is my first and last Apple computer. Completely hopeless system and equipment. Not worth the price!

Dec 27, 2023 10:31 AM in response to trusty17

@trusty17 Thanks! The resolution I've had with Corsair directly so far has been they're RMA'ing my over a year old headset and sending me a new one I guess. I can report back if that's actually a thing that works when it gets here, but I doubt it is. To clarify, this is for the HS80 standard wireless version, not the HS80 Max Bluetooth/wireless version. (they sell 2 versions of the HS80 model; the Max can be swapped to use Bluetooth OR wireless)

Jotap62

Level 1

109 points

Jan 13, 2024 3:41 PM in response to Maciejjo1980

It looks like it's working fine for me with iMac M1 (Sonoma 14.2.1).

The Corsair Harpoon RGB Wireless is connected to the same USB 2.4G SLIPSTREAM Wireless Receiver (Firmware v.5.9.130) as the HS80 RGB Wireless (Firmware v.5.7.44). Both working.

Mar 11, 2024 12:53 PM in response to Maciejjo1980

I'm having the same issue, has anyone had any success in making it work?

I have an M1 Max and it worked just fine in MacOS Ventura. Today I updated to Sonoma and this issue started happening. https://youtu.be/uMriVUez1jU

Maciejjo1980 Author

Level 1

8 points

Dec 1, 2023 12:55 PM in response to BDAqua

Oh, yes. I can use this port for a mouse, hub, or Pendrive. In other I have the webcam and it works without a problem.

Maciejjo1980 Author

Level 1

8 points

Dec 2, 2023 7:13 AM in response to BDAqua

Looks like 500mA

Maciejjo1980 Author

Level 1

8 points

Dec 2, 2023 10:01 AM in response to den.thed

Ok, I can try to buy this USB-usbc adapter.

I will add, however, that when I turned off the webcam, it still didn't change anything :-(

MaxMB0

Level 1

12 points

Dec 2, 2023 7:38 PM in response to Maciejjo1980

BDAqua

Level 10

250,619 points

Dec 19, 2023 10:27 AM in response to fencingkitty

👍

RAFI777

Level 1

9 points

Jan 16, 2024 8:26 AM in response to Maciejjo1980

I got same problem it happen after macbook update, so i think next updates only can fix it. For me its no point for waiting, rip hs80 gona buy another stuff.

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Mac Studio and problem with Corsair HS80