Eric_Under_Par Said:
"The MacBook will not recognize the external monitor. I purchased a new USB-C Apple cable. The computer charges with the cable but the monitor is not recognized. I'm not using external ports."
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Troubleshooting Monitor Connections:
What to Try:
A. Verify the Connection:
First off, see if the headphones are is even seen:
- Hold Down: the Option key
- Click: the Apple menu
- Choose: System Information or System Report
- Select: Graphics/Displays from the list on the left
- Look For: any external display
B. Links to refer to:
C. Single Out this User:
For temporary use and troubleshooting purposes, create a new Administrator User, seeing if all shows up as it should. If so, then it is likely an issue with the current user itself. Once determined, delete this Administrator User.