Macbook Pro M1 2021 with external monitor Dell u2720q. MacBook will not recognize monitor after 2 years of use.

The MacBook will not recognize the external monitor. I purchased a new USB-C Apple cable. The computer charges with the cable but the monitor is not recognized. I'm not using external ports.

Posted on Dec 1, 2023 8:49 PM

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2 replies

Dec 1, 2023 9:00 PM in response to Eric_Under_Par

Eric_Under_Par Said:

"The MacBook will not recognize the external monitor. I purchased a new USB-C Apple cable. The computer charges with the cable but the monitor is not recognized. I'm not using external ports."

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Troubleshooting Monitor Connections:


What to Try:

A. Verify the Connection:

First off, see if the headphones are is even seen: 

  1. Hold Down: the Option key
  2. Click: the Apple menu
  3. Choose: System Information or System Report
  4. Select: Graphics/Displays from the list on the left
  5. Look For: any external display


B. Links to refer to:


C. Single Out this User:

For temporary use and troubleshooting purposes, create a new Administrator User, seeing if all shows up as it should. If so, then it is likely an issue with the current user itself. Once determined, delete this Administrator User.

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Macbook Pro M1 2021 with external monitor Dell u2720q. MacBook will not recognize monitor after 2 years of use.

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