Im trying to get iCloud + but it won’t accept any credit or debit card, its says “your payment method was declined”. I also tried adding money to a gift card I have but it won’t let me either, nor discard de gift card and add a new payment method. I don’t know what else to do.
iPhone 12, iOS 16
Emclarkh2 Said:
"I can’t add a new payment method, and I can’t add money to the gift card I already have, I’m not able to do anything: Im trying to get iCloud + but it won’t accept any credit or debit card, its says 'your payment method was declined'. I also tried adding money to a gift card I have but it won’t let me either, nor discard de gift card and add a new payment method. I don’t know what else to do."
-------
Troubleshooting Adding Method of Payment:
You need to have a Method of Payment assigned to you Apple Account in order to add a gift card. The sis because even Free Apps have the option to purchase items form within them.
A. Refer to these Two Links:
No Success?
B. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Emclarkh2 Said:
"I can’t add a new payment method, and I can’t add money to the gift card I already have, I’m not able to do anything: Im trying to get iCloud + but it won’t accept any credit or debit card, its says 'your payment method was declined'. I also tried adding money to a gift card I have but it won’t let me either, nor discard de gift card and add a new payment method. I don’t know what else to do."
-------
Troubleshooting Adding Method of Payment:
You need to have a Method of Payment assigned to you Apple Account in order to add a gift card. The sis because even Free Apps have the option to purchase items form within them.
A. Refer to these Two Links:
No Success?
B. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
I just posted a similar question it seems other than I was able to add the apple gift card I purchased from a store front. It also shows that my apple balance is $45.00 my problem comes into play when I try to make an in app purchase and it redirects me to a pop up saying that they couldn’t charge any of my payment methods I have on file, that I need to view my payment methods. I only have the apple balance ($45.00) with no debit/credit cards linked to my account. It is like it’s insisting I add a form of pay! I’ve made a number of the same type of purchases regularly the same type of way through the same app with absolutely no issues !
I can’t add a new payment method, and I can’t add money to the gift card I already have, I’m not able to do anything
