Creating a new contact from a text

I am trying to crest a new contact from a text message. When I hit the info button I only get

Message

Call

FaceTime

Pay


add new contact or add to a contact is not listed.

this happened after the recent 17 update just a week or so again.

iPhone 5c, iOS 10

Posted on Dec 1, 2023 8:58 PM

Reply
4 replies

Dec 1, 2023 9:56 PM in response to Kelliejoc

iOS updates generally aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. Contact addition from SMS/iMessage issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


This seems purely coincidental so please check the Setting on your device.



See what each update does: About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...


Dec 1, 2023 9:58 PM in response to Kelliejoc

Probably the message does not contain contact info in the correct format.


To improve the understanding of the phenomenon, it would be highly beneficial if you could share a screenshot. Visual representations carry a greater impact than written descriptions.


Please remember that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with details so that someone else can help.


Creating a new contact from a text

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