my computer sees my keyboard and mouse, but Bluetooth cannot connect to it, i tried to turn off and on the Bluetooth, keyboard, and mouse, but no action, I do not know where is the problem, please I need help, Thank you
[Re-Titled by Moderator]
iMac 27″, macOS 14.1
Hi,
It could be works if you completely shutdown your iMac, then restart iMac with Magic Keyboard and mouse are on.
If it doesn't help, connect wired keyboard and mouse, if you have, then rescan keyboard and mouse after delete keyboard and mouse from bluetooth detected list.
Hi,
It could be works if you completely shutdown your iMac, then restart iMac with Magic Keyboard and mouse are on.
If it doesn't help, connect wired keyboard and mouse, if you have, then rescan keyboard and mouse after delete keyboard and mouse from bluetooth detected list.
Hello
thank you for your help, I did these steps more times, but nothing changed, I see the mouse and keyboard on the list, and when I click to connect, the computer tries to connect, but not connect, maybe I have a problem on my computer or Bluetooth, I don't know what happen, but I want to connect my keyboard and mouse.
Thank you
Keyboard and mouse fail to connect to my iMac
