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Amount deducted but iCloud storage not upgraded

I upgraded my iCloud plan from free 5gb to iCloud plus 50gb at 75₹ per month. The amount of 75₹ is deducted from my account but the iCloud storage has not only been upgraded but also it is saying “Your Purchase was not completed”

iPhone 11, iOS 16

Posted on Dec 2, 2023 9:17 PM

Reply
1 reply

Dec 2, 2023 9:58 PM in response to AnishPatil4

AnishPatil4 Said:

"Amount deducted but iCloud storage not upgraded: I upgraded my iCloud plan from free 5gb to iCloud plus 50gb at 75₹ per month. The amount of 75₹ is deducted from my account but the iCloud storage has not only been upgraded but also it is saying “'Your Purchase was not completed

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Thank you for the screenshot.


Troubleshooting Purchased Subscriptions:

A. Verify this Subscriptio:


No Success?

B. Contact Apple Support:

As you might suspect, no one here would know where this all stands. These are user-to-user forums, and no one here has access to your account info (and that is a good thing, BTW). So, contact Apple Support. They, run you through the fix.

Apple Support Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Amount deducted but iCloud storage not upgraded

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