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Contacts being added automatically on iPhone

I have noticed many contact cards in my Contacts that I didn't add. They are people I sent emails to using Apple Mail on my Mac. How do I stop this from happening? Running the new iOS17 on a new iPhone 15 plus.

iPhone 15 Plus, iOS 17

Posted on Dec 3, 2023 11:49 AM

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Posted on Dec 12, 2023 5:17 PM

I had this happen and found out how to fix it, for me at least.


On your Apple device where they appear, go to Settings > Contacts > Accounts > Choose the account that is causing this issue. In my case, it was Gmail. Choose Gmail, then disable Contacts. It will show:


Turn off Contacts

Are you sure you want to continue? All Gmail contacts will be removed from your phone.

Delete from My iPhone

Cancel.


I chose Delete from My iPhone and it removed all of the new ones that were added.

43 replies
Question marked as Best reply

Dec 12, 2023 5:17 PM in response to TKaplan21

I had this happen and found out how to fix it, for me at least.


On your Apple device where they appear, go to Settings > Contacts > Accounts > Choose the account that is causing this issue. In my case, it was Gmail. Choose Gmail, then disable Contacts. It will show:


Turn off Contacts

Are you sure you want to continue? All Gmail contacts will be removed from your phone.

Delete from My iPhone

Cancel.


I chose Delete from My iPhone and it removed all of the new ones that were added.

Dec 20, 2023 5:21 PM in response to TKaplan21

I figured out what's causing it. For some reason, the "Create contacts for auto-complete" setting in Gmail settings affects this. If you have "When I send a message to a new person, add them to Other Contacts so that I can auto-complete to them next time" selected, it will add any new email address used to your iPhone Gmail contacts. If you change the Gmail setting to "I'll add contacts myself," it doesn't happen.


The weird thing is that it does add it to the "Other contacts" in desktop Google Contacts, but not to the main "Contacts" group in desktop Google Contacts. Unfortunately, it seems that the iPhone Gmail contacts syncs both the "Contacts" group and any new email address added to the "Other contacts" group on desktop Google Contacts.


I don't want to have to use this work-around, because I like a previously used email address to auto-populate when I start typing in the To: field when composing an email in Gmail on desktop. I just don't want that email address added as a new contact in my iPhone Gmail contacts.


Maybe this is an iOS bug?


The instructions to change it if you want to do the work-around are from: https://support.google.com/accounts/answer/7345608


Dec 7, 2023 2:51 PM in response to Madveila

I'm sorry to hear you're having this problem, too. I am glad, however, that it's not just my imagination. Early responders seemed to think it was some simple thing maybe I was doing or misunderstanding. But no, I have contacts I didn't add (but did send email to, some through gmail) or text one time. I deleted mine manually as well, hope someone figures this out soon so we don't have to keep doing this!

Dec 7, 2023 11:33 AM in response to TKaplan21

I am having the exact same issue. I have an iPhone 15 and I just noticed recently that everyone I have sent an e-mail to using my Gmail account is now added as a contact. Unfortunately I can't say for certain when it started, but based on the e-mails sent and the contacts added I would say the last couple weeks. I reviewed my contacts directly on Gmail and they don't appear there as contacts. It's not all auto-complete entries either, only recent ones from the last couple weeks. I couldn't figure it out so I ended up just manually deleting all the contacts from the phone (roughly 200).

Dec 19, 2023 5:28 PM in response to jongrahl

Hi all,

I said I'd report back after trying jongrahl's suggestion, and unfortuately it didn't work for me. Doing so deleted other contacts I had added manually as well. Not sure why that happened, but I had to turn it back on and then the contacts I actually added myself were reinstalled. I've tried all other suggestions made and nothing is working. That said, I haven't had other contacts added mysteriously since I deleted the first batch a couple of weeks ago. Maybe it was a glitch of the new iOS or another change Google made? Fixed behind the scenes? Has anyone had it happen more than once?


Dec 19, 2023 5:26 PM in response to leonoral21

Unfortunately, no. I tried the suggestion jongrahl made about turning it off in gmail but that deleted other contacts I had added manually as well. Not sure why that happened, but I had to turn it back on and then the contacts I actually wanted came back in. I've tried all other suggestions and nothing is working. That said, I haven't had other contacts added mysteriously since I deleted the first batch a couple of weeks ago.

Contacts being added automatically on iPhone

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