Hello! My daughter’s iPhone will not turn on?? We have tried the emergency reboot but it’s still not working. Help

My daughter’s iPhone will not turn on. We have tried the emergency reboot, it did not work. Help

Posted on Dec 3, 2023 5:09 PM

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Question marked as Top-ranking reply

Posted on Dec 3, 2023 5:13 PM

On an iPhone 8 or later and all SE generations:


The "Up, Down, Side" instructions require some precision:

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.


1 reply
Question marked as Top-ranking reply

Dec 3, 2023 5:13 PM in response to Silverhorse207

On an iPhone 8 or later and all SE generations:


The "Up, Down, Side" instructions require some precision:

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.


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Hello! My daughter’s iPhone will not turn on?? We have tried the emergency reboot but it’s still not working. Help

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