While cleaning my Mac I noticed couple of dots in my display.
I tried to wipe them off but they are not coming of.
I cannot explain them as I did not use the MacBook since I bought it 3 months ago and I always made sure there was no dirt.
what could it be
[Re-Titled by Moderator]
MacBook Air (M2, 2023)
janik228 Said:
"Hey thank you for your response I did try but I didn’t go away . Cause it does not look like scratches right ? And no I don’t use a cover"
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Troubleshooting Debris:
It does not look like scratched, from what I can tell. However, there are scoops on the screen, and I take it that is from rubbing cleaner over the screen. By lightly rubbing over it with your finger, do you feel a bumps? If not, it is highly in question, and you should get this serviced by Apple.
Perhaps this is a Faulty Device?
This is a hardware failure. It is time for a new screen. How old is this Mac? Do you have AppleCare+ with this? IF less than one year, then note that you have a one-year, out-of-the-box, limited warranty with this. So, contact Apple Support, seeing if you can get the screen replaced. Take this in for a Genius Bar Appointment at your local Apple Store. Bring a proof pf purchase with you. There, it would be diagnosed, and you'd be provided with a cost.
Apple Support Contact Us Info:
janik228 Said:
"Are these scratches: While cleaning my Mac I noticed couple of dots in my display. I tried to wipe them off but they are not coming of. I cannot explain them as I did not use the MacBook since I bought it 3 months ago and I always made sure there was no dirt. what could it be"
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Thank you for the photo.
Ridding of Debris:
Using a microfibre cloth, see if you can get this to go away. It seems to be debris. Are you using a cover on your screen? If so, it may be on the Mac screen, and no on the cover.
janik228 Said:
"Are these scratches: So I don’t think the cleaner caused it cause I used whoosh and not anyhting that could harm the screen. and it’s so small you wouldn’t even feel it"
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Get this Serviced:
Apple has Terms & Conditions as to what is covered by cleaning. Cleaning it with solvent is not recommended, and it may be deemed as intentional damage (though it may not come across that way). So, you'll' likely have to just get a new screen. Go Here: Clean your Mac Computer’s Screen or Display - Apple Support
Hey thank you for your response I did try but I didn’t go away . Cause it does not look like scratches right ? And no I don’t use a cover
So I don’t think the cleaner caused it cause I used whoosh and not anyhting that could harm the screen.
and it’s so small you wouldn’t even feel it
I noticed couple of dots on my Mac screen
