I am unable to reach any type of customer service contact as I don't 'fit' into any of their auto choices. Does anyone know how to reach Apple support for a billing issue?
[Re-titled by Moderator]
MacBook Air 13″, macOS 14.1
Chances are you have been scammed and Apple are not involved. You can see if the scharges are real or bogis yourself by starting here:
making sure you set the history viewer's "Apple ID" selector to "All" if you are using Family Sharing:
If the charges DO NOT show, your card number is likely compromised and is being used by criminals posing as Apple. They also pose as other major retailers.
If that is the case, Apple will have no records of the transaction and only your credit card issuer can help resolve the issue. When it happened to us, the card issuer identified the charges as bogus, erased the charges, and issued my wife a new card number. Apple cannot do these things when their name was illegally used.
A senior contributor here recently posted this outside article that describes the scam:
https://toughnickel.com/scams-fraud/Apple-iTunes-866-712-7753-Scam
Ugh - Ok, thank you! It's been two payments charged, exactly a month apart, like a subscription + says apple.com/bill
Looks so legit but maybe it isn't?
Looks so legit but maybe it isn't?
If they do not show in your Apple purchase history, chance are high they are bogus.
Unknown charges on my Apple bill
