Gift Card

Had a $280 Apple Gift Card issued by Apple for buying a computer last Black Friday. It has been in my possession since receiving it. Went to use it today and showed a zero balance. Called customer service and went thru 7 agents and 3 hours of my time. I was told that the card was redeemed this past August 23rd. Wasn’t me. They investigated and said oh a fraudster opened a fake account, used your card pin, made a purchase and closed the account. Sorry about your luck. There is no recourse or recovery of my lost money.  Any input would be greatly appreciated.

Posted on Dec 4, 2023 7:59 PM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gift Card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.