i found a device and cannot find a way to get it to the owner

I found an ipad that is locked with no owner information on it. tried to reset password with no luck. Any ideas on how to get apple to link me to owner. I got the device to say that the owner now knows the location of the device but no one has stopped at my house yet.

iPad, iOS 10

Posted on Dec 5, 2023 9:18 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2023 9:32 AM

Apple cannot (and will not) assist with reuniting a lost device with its owner. Unless a found device has an active network connection - and the owner has marked the device as lost with a visible message in-screen, you’ll not be able to identify the owner or any contact information.


The best advice that can be offered is that you hand the device to your local authorities - along with a description of where and when the device was found. Alternatively, if found at a public transport hub, they will likely have a lost a found department with whom you can deposit the found item.


Attempting to reset the device is not a good idea - as this might be seen as an attempt to misappropriate something that doesn't belong to you.

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Question marked as Top-ranking reply

Dec 5, 2023 9:32 AM in response to scdmcdermo1999

Apple cannot (and will not) assist with reuniting a lost device with its owner. Unless a found device has an active network connection - and the owner has marked the device as lost with a visible message in-screen, you’ll not be able to identify the owner or any contact information.


The best advice that can be offered is that you hand the device to your local authorities - along with a description of where and when the device was found. Alternatively, if found at a public transport hub, they will likely have a lost a found department with whom you can deposit the found item.


Attempting to reset the device is not a good idea - as this might be seen as an attempt to misappropriate something that doesn't belong to you.

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i found a device and cannot find a way to get it to the owner

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