iPhone Keypad touch tone not working on menu during call

My keypad touchtones don't seem to work on calls. When calling any company/bank/vendor that I need to navigate through their touchtone menu the system on the other end doesn't recognize/hear what number i'm pressing. I cannot hear any touchtone either. I have rebooted, checked keyboard sounds to be sure they are on, turned it off and on, made sure the ringer is on, and volume up. Never had this problem before I did the latest update to 17.1.2.



Posted on Dec 5, 2023 12:46 PM

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iPhone Keypad touch tone not working on menu during call

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